Legal & Transparency
Last updated: September 19, 2026We respect your privacy and believe in straight talk. This policy explains what information Upotto collects, why we collect it, what third-party services are used, and how you stay in control of your data.
01 — Overview
Upotto (“we,” “us,” or “our”) is a business software company based in Rajshahi, Bangladesh. We build software products including Upotto ERP (for wholesale supply chains and distribution) and Mudiflow (for retail stores), and provide bespoke engineering, mobile application, and technical consulting services worldwide.
This Privacy Policy applies to information collected through our website (upotto.com) and direct inquiries. If you enter into a dedicated software contract or SaaS subscription with us, terms in that agreement govern specific system data.
02 — Information Collection
We only collect information you voluntarily provide to us, plus minimal technical signals necessary to operate and safeguard the site:
When you contact us through our website form, we collect:
To prevent automated bots, spam blasts, and denial-of-service abuse:
We do not run invasive tracking. Our public website does not include Google Analytics, Google Tag Manager, Meta (Facebook) Pixel, behavioral fingerprinting, or third-party ad retargeting trackers. We do not track you across the web.
03 — Data Usage
We use collected information strictly for genuine business purposes:
We do not use your submitted contact information for unsolicited mass marketing or automated sales newsletters without your explicit consent.
04 — Sharing & Disclosures
Clear promise: We never sell, rent, monetize, or trade your personal information to any third party or data broker under any circumstances.
To run our website and respond reliably, we rely on a small number of infrastructure and messaging tools. Here is the complete list of third-party services integrated into our site:
Routes contact form submissions to our inbox and delivers automated receipt confirmations.
Transmits instant alert notifications of contact inquiries to Upotto's private administrative channel.
Used selectively for immediate notification alerts to our on-call operations team.
Privacy-first CAPTCHA alternative used to protect forms against automated spam without cross-site tracking.
Standard web server infrastructure that processes incoming requests and temporary connection logs (IP, user agent).
Legal compliance: We will only disclose your information if compelled by valid court order, warrant, or mandatory legal process in accordance with the laws of Bangladesh.
05 — Cookies
Upotto does not set persistent advertising, tracking, or analytics cookies on your computer or mobile device.
Any transient cookies or session headers generated by our hosting infrastructure are strictly operational (necessary to deliver pages securely, route traffic, or verify anti-bot tokens) and do not follow your browsing behavior across other sites.
06 — Retention & Your Rights
We store inquiry information only as long as necessary to conduct business discussions, fulfill client agreements, or comply with financial and tax regulations.
If you have previously submitted an inquiry and would like us to delete, update, or provide a copy of your personal data from our contact records, simply email us at contact.upotto@gmail.com. We will process your request promptly within 5 business days.
07 — Updates
We may occasionally revise this Privacy Policy to reflect improvements to our practices, service integrations, or regulatory updates. When changes are made, we will update the “Last updated” date at the top of this page. Continued use of our website signifies acceptance of the updated policy.
Contact us
If you have questions about this Privacy Policy, your personal information, or how we handle data, feel free to reach out directly to our team.
